With every purchase of Kazuo Craft shoes, we strive to provide our customers with the best after sale services, such as:

 

售後服務

終生免費保養皮鞋

如果時間久了皮料有舊化、或是光澤度減低,都歡迎送回我們門市,讓我們免費為你上油保養、清潔。

更換鞋底、天皮

我們的皮鞋都可以更換鞋底與天皮、前掌止滑墊等消耗品。建議可以根據穿著的頻率大約每三個月檢查一次,是否有需要作天皮與前止滑墊的更換。不清楚的話也歡迎送回門市讓我們為您做檢查。

維修

如果鞋子穿壞了、或是皮革有發霉狀況,如果自己無法處理的情況下,都歡迎送回來讓我們來幫您處理、進行維修(當然也會順便保養)。維修的費用則需要請師傅檢視之後才能報價。


*不提供其他品牌的維修服務

Lifetime cleaning & polishing (free)

If your shoes need cleaning or polishing, simply bring them to our shop and we will make them clean and shiny again for free.

Shoe resoling & heel replacement 

We recommend to check your shoe sole every three months depending on the frequency of wearing. If you are not sure if your shoe needs to be resoled or needs heel replacement, feel free to bring your shoes to our shop and we will check for you. 

Shoe repair 

If your shoes are worn out or the leather is moldy, please feel free to send it back to us and we will help you with repair. (The cost of the repair must be reviewed by the shoe master)

*we do not offer other brands repair services